This Shipping Policy explains how Badgerton Illustrations operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.
Shipping and Delivery Options
We offer a variety of shipping options to suit the needs of our customers.
Shipping Methods
We offer a variety of shipping options to suit the needs of our customers:
- Domestic (Australia) Shipping
- International Shipping
We strive for a swift preparation process and orders are typically processed and dispatched within 3 to 5 business days so that customers can receive their items promptly.
International Shipping
We recognise the global nature of online shopping and are fully committed to accommodating the needs of our international customers. We proudly offer shipping services to customers around the globe.
Any possible customs taxes or duties that your country might impose on packages originating from outside your country will be calculated at checkout and included in your order. You will not need to pay any of these charges upon delivery.
Please note that the free shipping and flat rate shipping offers are not applicable for international orders.
Delayed Orders
Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.
Tracking Orders
We have a comprehensive order tracking system to keep you informed every step of the way.
You will receive a tracking number once your order is shipped. This number can be used on our website or the carrier’s website to view real-time updates on the location and status of your shipment.
If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using our Contact Form.
This document was last updated on 01/01/2026.
